Why customer success is central to your revenue org

Revenue Operations should only focus on teams that directly generate net new revenue. ❌ False! 

 

Customer Success holds all of your recurring revenue, making it central to your revenue strategy. Join co-host Camela Thompson and Shantanu Shekhar, Revenue Operations at Personio, as they discuss fostering alignment 🤝across all GTM teams.

 

You’ll learn about: 

 

💲 Expanding the definition of revenue beyond Sales

💗 How to increase alignment through councils and joint OKRs

👨🏽‍💼 Why RevOps teams will always benefit from specialization 

 

Watch the full video for an insightful conversation about the intersection of sales, marketing, and customer success.

 

Follow Shantanu on LinkedIn: https://www.linkedin.com/in/shantanushekhar/

 

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